Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:
United States: 5–10 business days
International: 7–21 business days

Please note that delivery delays can occasionally occur due to carrier issues or high demand.

Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped.

Lost or Stolen Packages
Unaware Vision is not responsible for lost or stolen packages confirmed to be delivered to the address provided at checkout. If you experience delivery issues, please contact the shipping carrier directly.

Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

Contact Us
If you have any questions about your order, please contact us at: unawarevisionsupport@gmail.com

Returns & Refund Policy

Thank you for shopping with Unaware Vision.

Returns
We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, unworn, and in their original packaging.

To start a return, please contact us at:
support@unawarevision.store

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges
We only replace items if they are defective or damaged.

Non-Returnable Items
The following items cannot be returned:
• Gift cards
• Final sale items
• Worn or used merchandise

Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

Contact
For any questions regarding returns or refunds, please contact:
unawarevisionsupport@gmail.com

Customer Support: unawarevisionsupport@gmail.com

For questions about orders, shipping, or products please email us.

We typically respond within 24–48 hours.